Alberta Travel Living
About the company
Alberta Travel Living is a multilingual travel agency based in Edmonton that helps people discover Alberta differently: through its festivals, its communities and its everyday cultural life, well beyond Banff and Jasper. Founded by Ann Nguyen, who has travelled to nearly 50 countries and speaks English, French and Vietnamese, the agency has a simple mission: to make Alberta easier to explore.
We offer small-group guided tours (5 to 12 people), custom itineraries across the province, welcome services for family and friends visiting from abroad, and business travel and conference planning. Our clients include newcomers, families, international tourists (especially French-speaking and Vietnamese travellers) and business visitors.
Joining Alberta Travel Living means working in a small multilingual team, close to Edmonton's French-speaking and multicultural communities, in Canada's "Festival City."
Open positions
4Tap a position to see the full offer.
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Multilingual Travel Counsellor NOC 64310 $23 to $26 per hour Details
Your role
You welcome the agency's clients and turn their wishes into well-organized trips across Alberta: families hosting relatives from abroad, newcomers, and French-speaking and Vietnamese tourists.
Main duties
- Lead free 15-minute consultations and client appointments, in person or online.
- Design custom itineraries across Alberta and prepare quotes.
- Book accommodation, transportation, activities and festival tickets.
- Prepare the stay of relatives visiting from abroad, especially for a first winter: practical advice, clothing, suitable outings.
- Follow up on online bookings and payments, and answer clients by email, phone and messaging apps.
Requirements
- High school diploma; training in tourism, hospitality or sales is an asset.
- At least 1 year of experience in a travel agency, tourism or customer service.
- Fluent French and English; Vietnamese or another language is an asset.
- Comfortable with online booking tools.
Who you are Curious, organized and warm, you love helping people discover new places and reassuring those who are arriving in Canada.
I'm interested in this position NOC 64310: useful to check your eligibility. -
Bilingual Tour Guide (Festivals and Heritage) NOC 64320 $20 to $24 per hour Details
Your role
You lead the agency's small-group guided tours (5 to 12 people) and help visitors experience Alberta "differently": festivals, neighbourhoods, communities and heritage.
Main duties
- Lead the Edmonton City Highlights, Festival Experience, Ukrainian Heritage Route and Make Music Edmonton tours, in French and English.
- Guide winter outings: winter festivals and northern lights viewing.
- Share the history and culture of Alberta's communities (French-speaking, Ukrainian, Indigenous, multicultural).
- Ensure the group's safety and comfort, and handle the unexpected (weather, delays).
- Gather client feedback and suggest tour improvements.
Requirements
- High school diploma.
- Experience in public speaking, guiding, tourism or visitor services.
- Fluent spoken French and English.
- First aid and CPR certificate, or willingness to obtain it (training provided).
- Driver's licence is an asset.
Who you are A born storyteller, at ease in front of a group, and not afraid of an Alberta winter!
I'm interested in this position NOC 64320: useful to check your eligibility. -
Business Travel and Events Coordinator NOC 12103 $27 to $31 per hour Details
Your role
You grow the agency's business offering: organizing stays for delegations, conference attendees and investors visiting Alberta, built around their professional agenda.
Main duties
- Plan business trips from start to finish: transportation, accommodation, meeting rooms, interpretation and activities.
- Plan group visits and small events (trade missions, conferences, receptions) within budget and on schedule.
- Build a network of partners: hotels, convention centres, caterers, economic development organizations and chambers of commerce.
- Connect business visitors with investment, study and entrepreneurship stakeholders in Alberta.
- Prepare proposals, track budgets and report on each mission.
Requirements
- College or university diploma in tourism, event management, business administration or a related field.
- At least 2 years of experience organizing events, conferences or business travel.
- Fluent French and English, spoken and written.
- Strong organizational and supplier negotiation skills.
Who you are Thorough and diplomatic, you enjoy logistics and challenges, and connecting people with business opportunities.
I'm interested in this position NOC 12103: useful to check your eligibility. -
Digital Marketing and Communications Coordinator NOC 11202 $28 to $34 per hour Details
Your role
You raise the agency's profile in Alberta and abroad, in French, English and Vietnamese, and turn visibility into bookings.
Main duties
- Plan and carry out the digital marketing strategy: social media, newsletters, SEO and online advertising.
- Create content (blog posts, photos, short videos) about tours, festivals and life in Alberta.
- Update the trilingual website albertatravelliving.ca, its booking pages and the ABby virtual assistant.
- Track campaign results (visits, inquiries, bookings) and recommend improvements.
- Develop promotional partnerships with festivals, community organizations and tourism stakeholders.
Requirements
- University degree in marketing, communications or a related field.
- At least 2 years of experience in digital marketing or community management.
- Excellent writing skills in French and English; Vietnamese is an asset.
- Proficiency with social media, a newsletter tool and SEO basics; video editing and Canva skills.
Who you are Creative and analytical, you love telling stories and measuring what works.
I'm interested in this position NOC 11202: useful to check your eligibility.